Booking sites are scrambling to handle an unprecedented number of cancellation requests, and many customers say they are falling short.

By BY TARIRO MZEZEWA from NYT Travel https://ift.tt/2X6ufuw

By BY TARIRO MZEZEWA from NYT Travel https://ift.tt/2X6ufuw
Why Is Getting a Refund From an Online Travel Agency So Hard?
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April 03, 2020
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