United, Delta and American are issuing a seemingly never-ending stream of apologies that are a catalog of customer relations gone awry.
By SHIVANI VORA from NYT Travel http://ift.tt/2thk2IU
By SHIVANI VORA from NYT Travel http://ift.tt/2thk2IU
Why Your Airline Says It’s Sorry
![Why Your Airline Says It’s Sorry]()
Reviewed by Unknown
on
July 13, 2017
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